Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

$40.46

Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service

$2.99

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

$13.62

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

$27.06

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

$13.99

Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

$9.95

Customer Escalations Management: The Golden Recipe(The ultimate guide on how to provide amazing customer service and exceptional customer experience)

$9.95

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

$14.99

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition

$6.55

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

$9.75

The Time to Win: How to Exceed Your Customers’ Need for Speed

$17.36

Raving Fans: A Revolutionary Approach To Customer Service

$13.77

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$12.99

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$15.75

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$18.33

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)

$12.32

Digitizing the Customer Journey: Using The Latest Digital Technologies To Support Growth, Efficiency And Delight Customers Throughout The Customers Touch-Points

$9.99

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

$2.99

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

$49.96

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers

$3.99

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

$32.5

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

$11.99

The Service Recovery Strategy: Tips To Deal With Difficult Customers And Increase Customer Loyalty: Tips For Customer Service

$11.01

The Ultimate Sales Machine

$17.46

Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers

$8.99

Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers

$1.21

The Customer Experience Playbook: A practical guide for Customer Experience leaders

$16.17

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

$9.95

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

$17.32

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

$8.99

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

$9.99

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

$29.99

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

$16.99

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

$14.99

Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company

$21.14

The Exceptional Experience: Creating a Business Your Customers Will Love

$21.11

Customer Science: Behavioral Insights for Creating Breakthrough Customer Experiences

$30.08

Revolutionizing Customer Experience: Top Strategies from CX Experts

$21.98

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

$0.99

#1 in Customer Service: The Complete Adventures of Tom Stranger

$29.66

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

$16.4

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

$23.24

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$7.26

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$52.17

Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

$18.99

Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling

$9.99

Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs

$15.69

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

$9.77

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

$18.14

Your First 100: How to Get Your First 100 Repeat Customers (and Loyal, Raving Fans) Buying Your Digital Products Without Sleazy Marketing or Selling Your Soul

$17.01

Your First 100: How to Get Your First 100 Repeat Customers (and Loyal, Raving Fans) Buying Your Digital Products Without Sleazy Marketing or Selling Your Soul

$2.99

The Great Concierge: Full Hospitality Guide and Customer Care Secrets

$23.05

Talking to Humans: Success starts with understanding your customers

$23.5

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$49.99

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$3.99

Exceptional Experience: Creating a Business Your Customers Will Love

$24.99

Deliver Great Products That Customers Love: The Guide to Product Management for Innovators, Leaders, and Entrepreneurs

$18.51

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

$67.74

The Logistics and Supply Chain Toolkit: Over 100 Tools for Transport, Warehousing and Inventory Management

$15.04

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

$9.99