The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$49.99

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$3.99

Digitizing the Customer Journey: Using The Latest Digital Technologies To Support Growth, Efficiency And Delight Customers Throughout The Customers Touch-Points

$9.99

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

$67.74

Travel Retail - An Insider's Guide

$14.99

Marketing: A Love Story: How to Matter to Your Customers

$37.23

The Customer Experience Playbook: A practical guide for Customer Experience leaders

$16.17

The Exceptional Experience: Creating a Business Your Customers Will Love

$21.11

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world

$6.49

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world

$27.99

Exceptional Experience: Creating a Business Your Customers Will Love

$24.99

Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business (Made Simple Series)

$9.99

Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business (Made Simple Series)

$15.99

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$12.99

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$15.75

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$18.33

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

$17.94

Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business

$15.04

Revolutionizing Customer Experience: Top Strategies from CX Experts

$21.98

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$7.26

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$52.17

Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service

$2.99

Mastering Omni-Channel Marketing: A Comprehensive Guide to Seamless Customer Experiences

$12.99

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)

$12.32

LET'S GO!: The Travel Lovers Guide To Business Success

$19.99

Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers

$8.99

Customer Science: Behavioral Insights for Creating Breakthrough Customer Experiences

$30.08

The Time to Win: How to Exceed Your Customers’ Need for Speed

$17.36

The Art of Seducing Your Customers: How to Create Memorable Experiences That Build Brand Loyalty

$18

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

$9.99

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

$29.99

Travel Planner’s Ultimate Workbook: Your Comprehensive Guide to Crafting Unforgettable Journeys

$8.99

Outside In: The Power of Putting Customers at the Center of Your Business

$12.99

The Travel Advisor's Handbook: From Start-up to Mastering Your Craft

$20.98

The Travel Advisor's Handbook: From Start-up to Mastering Your Craft

$13.08

The Travel Advisor's Handbook: From Start-up to Mastering Your Craft

$14.99

Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company

$21.14

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

$0.99

Raving Fans: A Revolutionary Approach To Customer Service

$13.77

Arts for Retail: Using Technology to Turn Your Consumers into Customers and Make a Profit

$11.18

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

$11.99

Don’t Be a Slave to Your Clients: Break Your Chains and Regain Your Sanity: How to Attract the Ideal Client, Create Mutual Respect and Feel Great Again About Your Business

$11.49

Digital Marketing QuickStart Guide: The Simplified Beginner’s Guide to Developing a Scalable Online Strategy, Finding Your Customers, and Profitably ... (Starting a Business - QuickStart Guides)

$28.49

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

$9.99

Marketing 3-4-5: The Business Owner's Guide to Effective Local Marketing in 15-Minutes or Less

$15.01

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers

$3.99

Brand Storytelling: Put Customers at the Heart of Your Brand Story

$2.35

Brand Storytelling: Put Customers at the Heart of Your Brand Story

$8.99

SERVICES MARKETING: PEOPLE, TECHNOLOGY, STRATEGY (EIGHTH EDITION)

$80.85

Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

$18.99

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

$32.5

Digital Marketing QuickStart Guide: The Simplified Beginner’s Guide to Developing a Scalable Online Strategy, Finding Your Customers, and Profitably Growing ... (Starting a Business - QuickStart Guides)

$9.99

Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Customers

$17.99

Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Customers

$0.99

Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Customers

$2.99

Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling

$9.99

The latest secrets of relationship management: A supercharged guide for understanding business relationships. Improve your business model to build strong customer relations.

$4.99

Customer Escalations Management: The Golden Recipe(The ultimate guide on how to provide amazing customer service and exceptional customer experience)

$9.95

Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It

$17.29

Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It

$9.99