Customer Science: Behavioral Insights for Creating Breakthrough Customer Experiences

$30.08

The JOLT Effect: How High Performers Overcome Customer Indecision

$12.99

The JOLT Effect: How High Performers Overcome Customer Indecision

$16.19

The JOLT Effect: How High Performers Overcome Customer Indecision

$14.19

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

$11.99

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

$17.94

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

$18.26

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

$12.99

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

$23.24

Outside In: The Power of Putting Customers at the Center of Your Business

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Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service

$2.99

Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors

$9.99

Talking to Humans: Success starts with understanding your customers

$23.5

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

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Brand Flip, The: Why customers now run companies and how to profit from it (Voices That Matter)

$16.99

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

$9.99

Customer Escalations Management: The Golden Recipe(The ultimate guide on how to provide amazing customer service and exceptional customer experience)

$9.95

Misbehaving: The Making of Behavioral Economics

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Misbehaving: The Making of Behavioral Economics

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Misbehaving: The Making of Behavioral Economics

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Misbehaving: The Making of Behavioral Economics

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Trend-Driven Innovation: Beat Accelerating Customer Expectations

$16.19

Raving Fans: A Revolutionary Approach To Customer Service

$13.77

Traction: How Any Startup Can Achieve Explosive Customer Growth

$14.99

Traction: How Any Startup Can Achieve Explosive Customer Growth

$15.79

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

$16.4

Competing Against Luck: The Story of Innovation and Customer Choice

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Competing Against Luck: The Story of Innovation and Customer Choice

$7.71

Competing Against Luck: The Story of Innovation and Customer Choice

$25.99

Competing Against Luck: The Story of Innovation and Customer Choice

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Winning on Purpose: The Unbeatable Strategy of Loving Customers

$13.46

Think like a Brand, Not a Bank: 5 Practical Strategies to Unlock Innovation, Connect with Customers, and Grow

$28.44

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

$0.99

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

$9.99

Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

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Your Hidden Advantage: Unlock the Power to Attract Right-fit Clients and Boost Your Revenue

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Your Hidden Advantage: Unlock the Power to Attract Right-fit Clients and Boost Your Revenue

$19.17

Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers

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The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$49.99

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

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The Time to Win: How to Exceed Your Customers’ Need for Speed

$17.36

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business: Managing Emotions, Trust, and Control to Win Your Customer's Base

$20.23

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

$16.99

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

$14.99

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

$9.95

How to Win Customers and Keep Them for Life

$126.18

The Service Recovery Strategy: Tips To Deal With Difficult Customers And Increase Customer Loyalty: Tips For Customer Service

$11.01

21 Stupid Things People Do When Trying To Buy a Business: Learn how to avoid these awful novice mistakes

$55

21 Stupid Things People Do When Trying to Buy a Business: Learn How to Avoid These Awful Novice Mistakes

$25.57

How to Win Customers and Keep Them for Life, Revised Edition

$17.89

Sales Funnel Sabotage: Are These 10 Common Mistakes Holding Your Business Back? (The Internet Marketing Starter Pack Book 3)

$8.99

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers

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Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

$32.5

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

$17.32

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

$8.99

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

$13.46

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

$8.99

Get Growing: Get Clients, Grow Faster, and Spend Less Time Selling

$2.08

REACH: A Framework for Driving Revenue Growth from Your Existing Customers

$26.53

REACH: A Framework for Driving Revenue Growth from Your Existing Customers

$9.99