The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

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The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$12.99

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$15.75

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

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Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers

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Customer Science: Behavioral Insights for Creating Breakthrough Customer Experiences

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Revolutionizing Customer Experience: Top Strategies from CX Experts

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The Exceptional Experience: Creating a Business Your Customers Will Love

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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

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Exceptional Experience: Creating a Business Your Customers Will Love

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Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

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The Customer Experience Playbook: A practical guide for Customer Experience leaders

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Ten Principles Behind Great Customer Experiences, The: The Ten Principles Behind Great Customer Experiences (Financial Times Series)

$31.72

Marketing High Technology: An Insider's View

$9.99

The Art of Seducing Your Customers: How to Create Memorable Experiences That Build Brand Loyalty

$18

Brand Flip, The: Why customers now run companies and how to profit from it (Voices That Matter)

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Winning on Purpose: The Unbeatable Strategy of Loving Customers

$13.46

Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers

$1.21

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

$17.94

Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company

$21.14

INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)

$4.99

Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group)

$11.02

Loved: How to Market Tech Products Customers Adore (Silicon Valley Product Group)

$14.34

Digitizing the Customer Journey: Using The Latest Digital Technologies To Support Growth, Efficiency And Delight Customers Throughout The Customers Touch-Points

$9.99

Talking to Humans: Success starts with understanding your customers

$23.5

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$7.26

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

$52.17

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

$0.99

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$49.99

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

$3.99

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

$11.99

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

$12.3

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

$9.99

The Time to Win: How to Exceed Your Customers’ Need for Speed

$17.36

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world

$6.49

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world

$27.99

Arts for Retail: Using Technology to Turn Your Consumers into Customers and Make a Profit

$11.18

The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success

$8.99

Marketing: A Love Story: How to Matter to Your Customers

$37.23

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition: Second Edition

$8.97

Worth Every Penny: Build a Business That Thrills Your Customers and Still Charge What You're Worth

$11.8

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

$2.32

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

$12.79

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

$9.99

Competing Against Luck: The Story of Innovation and Customer Choice

$34.17

Competing Against Luck: The Story of Innovation and Customer Choice

$7.71

Competing Against Luck: The Story of Innovation and Customer Choice

$25.99

Competing Against Luck: The Story of Innovation and Customer Choice

$17

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

$32.5

Raving Fans: A Revolutionary Approach To Customer Service

$13.77

Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty

$10.29

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

$17.95

Inspired: How to Create Tech Products Customers Love, Second Edition

$17.22

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

$23.24

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

$0.99

Traction: How Any Startup Can Achieve Explosive Customer Growth

$14.99

Traction: How Any Startup Can Achieve Explosive Customer Growth

$15.79

Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service

$2.99

The Pay Per Call Revolution: How an Elite Group of Performance Marketers Are Taking Control and Building Highly Profitable Businesses on Their Terms

$4.99